Legal notice
This website is owned and operated under the trade name American Shopper.
By using this website and placing an order, you agree to the terms, conditions, and policies outlined across our site. It is the responsibility of the customer to review these policies before making a purchase.
General Information
All content on this website, including text, images, branding, and design, is the property of American Shopper and may not be copied, reproduced, distributed, or used without prior written permission.
We reserve the right to update, modify, or remove content, policies, and product listings at any time without prior notice.
While we aim to ensure all information on this website is accurate and up to date, we do not guarantee that all content is free from errors or omissions.
Product Information
American Shopper provides access to authentic American products sourced from the United States. While we make every effort to ensure accuracy, product descriptions, availability, and packaging may vary.
Products sourced from the United States may contain different ingredients, formulations, or labelling standards compared to those found in the UK or EU. By purchasing from us, you acknowledge and accept these differences.
Customers are responsible for reviewing product ingredients, suitability, and usage before purchase. Where possible, we recommend checking manufacturer information prior to ordering. American Shopper accepts no responsibility for any adverse reactions, incompatibilities, or issues arising from the use of these products.
All brand names, logos, and trademarks remain the property of their respective owners. American Shopper operates independently as a reseller and personal shopping service, sourcing and supplying goods on behalf of customers. We are not affiliated with, endorsed by, sponsored by, or officially connected to any brands or retailers mentioned.
Service Description
American Shopper operates as a personal shopping and forwarding service, sourcing products on behalf of customers from third-party retailers in the United States. We do not prescribe, manufacture or recommend products/services. We are not associated with the brands listed on our website unless explicitly stated.
Pricing, Duties & Taxes
All prices are listed in GBP (£) unless otherwise stated. We reserve the right to change pricing, availability, and product offerings at any time without notice.
Customers are responsible for any customs duties, import taxes, or additional charges that may apply. These fees are determined by UK authorities and are outside of our control.
Orders & Account Responsibility
We reserve the right to refuse or cancel any order at our discretion.
Customers are responsible for ensuring that all information provided at checkout is accurate and complete. We are not responsible for delays or losses resulted from incorrect information supplied by the customer.
Payments
All payments are processed securely via third-party payment providers. We do not store or have access to your payment details.
Delivery Responsibility
Responsibility for goods passes to the customer upon confirmed delivery to the address provided at checkout.
Limitation of Liability
American Shopper shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website, services, or products.
We are not responsible for delays, losses, or damages caused by third-party shipping providers, customs processes, or events beyond our control.
Force Majeure
We shall not be held liable for any failure or delay in performing our obligations where such failure or delay results from events beyond our reasonable control, including but not limited to natural disasters, strikes, supply chain disruptions, or governmental actions.
Returns & Refunds
Please refer to our Returns Policy for full details regarding returns, refunds, and any non-returnable items.
Complaints
If you are not satisfied with our service, please contact us at support@americanshopper.co.uk and we will aim to resolve your issue promptly.
Chargebacks & Disputes
We reserve the right to provide order, tracking, and delivery confirmation evidence to payment providers in the event of a dispute or chargeback. We may take legal action against any individual or party found to be engaging in fraudulent activity, misrepresentation, or actions that result in financial loss to our business.
Data Protection & Privacy
We are committed to protecting your personal data and handling it securely and responsibly. Customer data is processed and managed through secure platforms, including Shopify and its trusted partners, in accordance with applicable data protection laws, including the UK GDPR.
We implement appropriate technical and organisational measures to safeguard your information against unauthorised access, loss, or misuse.
American Shopper acts as the data controller for any personal data collected through this website. Any requests relating to your data, including Subject Access Requests (DSARs), should be submitted to us in the first instance at support@americanshopper.co.uk.
Further details on how we collect, use, and store your data can be found in our separate Privacy Policy and related policies.
External Links
This website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any external sites.
Governing Law
This Legal Notice and any disputes arising from it are governed by the laws of England and Wales.
Entire Agreement
This Legal Notice, together with any policies referenced on this website, constitutes the entire agreement between you and American Shopper in relation to your use of this website.
Contact
For any legal or general enquiries, please contact:
American Shopper
Email: support@americanshopper.co.uk
This Legal Notice is subject to change at any time. Continued use of the website constitutes acceptance of any updates.